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Design of capability operating models that define how an organisation plans, delivers, governs, and improves its services.
This includes service value chains, Level 1–3 process taxonomies, capability frameworks, and alignment between strategy, people, processes, systems, and enabling functions.
The result is a clear blueprint for how the organisation operates.
Design of capability operating models that define how an organisation plans, delivers, governs, and improves its services.
This includes service value chains, Level 1–3 process taxonomies, capability frameworks, and alignment between strategy, people, processes, systems, and enabling functions.
The result is a clear blueprint for how the organisation operates.